From time to time, the rigors of fleet management can become too much. With all the work that goes into maintaining each vehicle and supervising each driver, you may have caught yourself subconsciously searching for some way to streamline the processes involved in your day-to-day operation.
Although the industry is making remarkable strides across the board to change with the times, one area that is making particular progress is the driver’s vehicle inspection report (DVIR). Traditionally, these critical documents were simply put on paper, an approach that was functional once upon a time but has slipped into obsolescence with the advent of technology. Now fleet managers like you can take advantage of a fully electronic version of DVIR, better known as eDVIR.
That being said, it’s still essential that your fleet’s DVIR — no matter which format you use in your business — includes all of the key components that you need to effectively document your driver's’ activity and the condition of your vehicles. That’s why we’re providing you with a one-stop checklist that you can reference to create, complete and submit high-quality DVIR every single time.
Failing to keep these on record could create a disastrous scenario for your business, and as the applicable requirements are subject to change, you need to ensure that you remain compliant at all times and that your files are up-to-date. So let’s delve into precisely what you should be checking for in each DVIR as well as the tools necessary to create the best reports possible.
WHAT YOU NEED TO INCLUDE
With as much driving as your team does, wear and tear of your vehicles is a real concern. Just take a moment to consider all the miles each vehicle in your fleet racks up over the course of each day or week. So much constant motion and dealing with variable road conditions certainly takes its toll.
However, if you’re going to build a checklist designed to minimize risk, you have to know what to look for so that you can take action before problems arise. After all, an in-depth inspection can make all the difference and even prevent tragedy if it is performed correctly.
To that end, let’s break down some of the most essential parts of your vehicle your drivers should be sure to check when completing each day’s DVIR.
If any of the below are faulty or broken, the safety of your vehicle might be compromised, resulting in a potentially hazardous journey on the road.
Brakes: Depending on the kind of vehicle being inspected, you might need to keep a close eye on trailer brake connections, but at the very least, be sure to double-check your service and parking brakes. For obvious reasons, any kind of malfunction here could have catastrophic consequences. So your brakes should always be among the first items on any DVIR checklist.
Steering and horn: No matter what steering mechanism your vehicle uses, the consistent usage of any vehicle in your fleet could adversely affect it. As with brakes, steering is a no-brainer addition to your inspection checklist, but even so, it’s easy to overlook such an obvious element. A driver’s ability to steer the vehicle is tantamount to his or her ability to act at a moment’s notice. Before hitting the road, ensure that everything is as it should be. Yes, including your car horn.
Tires and wheels: We haven’t conducted a scientific study about which part of a vehicle drivers tend to most overlook, but if we did, we wouldn’t be surprised if tires topped the list. From simply failing to ensure that your tires have enough air to not replacing them in a timely manner, tire maintenance is all too often not taken into account. So be sure that your vehicle’s tires are adequately filled and not too worn. Moreover, your wheels and rims should be inspected and secure as well.
Lights and reflectors: Headlights, taillights and brake lights are all key elements of safe driving, and of course, you need to account for each of these before you hit the road, especially in a commercial vehicle. But you’ll also want to verify that all reflectors are secure and in working order, especially since your drivers never know what kind of conditions they’ll be traveling in. Proper lighting is your first line of defense against the rain, snow or other stormy weather you might encounter.
Windshield wipers and mirrors: Much like your vehicle’s lights, switching out the windshield wipers regularly and checking for damage to both the rear-view and side-view mirrors helps to boost visibility and increase safety for everyone on the road. Anything you can do to optimize performance of your vehicle and prepare it for any situation is a tremendous help regardless of what you’re driving. For large commercial vehicles, it’s even more vital.
Emergency kit: Although the bulk of your inspection centers on the condition of the vehicle in question, it also extends to being sure that you are carrying emergency items at all times. They might be maintenance and repair items like a tire gauge, jumper cables and a fire extinguisher or something simpler like a first-aid kit. The important part is that all your vehicles have what they need to take action if a crisis occurs.
Once you’ve verified all of the above are covered, note the make and model of the vehicle and any action items you need to take to ensure that all requirements are met. Priority should be given to any issues that threaten the safety of the vehicle, as they need to be addressed before driving continues. Then make note that these updates have been made. And, of course, don’t forget to sign the report at the end!
CREATING YOUR PROCESS
By its very definition, DVIR necessitates daily repetition and, as such, is best implemented as part of a routine. For instance, inspections should be performed both at the beginning of each trip and after its completion, as mandated by regulations. Such an approach provides optimal coverage, since the operational safety of a vehicle can be affected throughout the course of a single journey.
Both the pre-trip and post-trip reports need to be signed before submission and should remain on file for at least three month. In addition, DVIR should also account for mid-route equipment or trailer changes. To clarify the pre-trip and post-trip inspections further, we’ll look into what is involved in both types of inspections.
Pre-Trip: Oftentimes, the pre-trip side of your inspection is pretty straightforward. The end goal, of course, remains complete satisfaction that the vehicle you’re about to drive is in safe operating condition. Typically, the first step is to review the previous day’s DVIR. If there are any action items that have yet to be completed, these must be resolved before the next trip begins. This level of redundancy creates a system of checks and balances that prevents a driver from operating a vehicle with potentially deadly defects. Once this has been verified, the driver must review and sign off.
Post-Trip: The post-trip end of DVIR is where the real work usually happens. At the end of each day, the driver must file a detailed written DVIR listing any condition he or she discovered that might compromise the safety or integrity of the vehicle. If they require immediate attention, these must be dealt with and certifications issued for each repair. Conversely, the driver must confirm in the report if any defects found do not need to be addressed urgently or if no such defects were found at all. Naturally, such a review of any outstanding damages will be conducted again before the vehicle is sent out (see above).
WHY YOU NEED DVIR
Sure, all these inspection points and processes sound like a major headache. But rest assured, it all has a very important part to play in keeping your business running smoothly and as safely as possible. In fact, even though DVIR is mandatory for your business, the entire process does offer a ton of benefits for your business. Here are just a few to consider.
Stay updated on maintenance: Small tasks like checking oil levels and changing lights might not take a lot of time out of your drivers’ day, but they do ensure that your vehicles are properly maintained, thus extending the number of years they’ll remain in peak condition.
Reduced chance of tickets: Because your drivers remain on top of those small maintenance tasks, their vehicles are far less likely to get dinged by the authorities for simply having a tail light out or failing to have a working turn signal. Once you take a moment to consider the extent of DVIR, you’ll be amazed at how it affects every element of your business.
Fewer accidents: Safety is the ultimate goal of DVIR. So it’s no surprise that thorough inspection that rules out many of the causes of traffic accidents will have a direct effect on the number of on-road issues your fleet will face over the big picture.
Cheaper insurance: This one comes in tandem with the previous entry, but it’s undeniable that minimizing the number of accidents your vehicles are involved in will help to keep insurance costs down. All just because you kept a close eye on your vehicles and maintained a DVIR backlog.
Decreased need for repairs: Even if your drivers are on top of their inspections, you’ll still need to spring for repairs every now and then. But keeping DVIR a key part of your business will reduce the amount of immediate, short-term repairs you’ll have to deal with. Parts can be ordered ahead of time, and you can schedule repairs without having to worry about keeping your drivers on the road. This not only saves you the time of having to wait for availability — potentially putting a vehicle out of commission for a while — but also helps to keep your repair costs down in the long term. In both cases, consider DVIR a definite win.
Boost morale: When your drivers are seen handling a pristine-looking and smooth-operating vehicle, that can only draw positive attention from customers, helping to increase sales and giving you a competitive edge. Likewise, your drivers will feel an enhanced sense of pride in their work and hold you in higher esteem for being so invested in the quality of their work and the condition of their vehicles.
Increased productivity: When you and your drivers aren’t bogged down by all of the above concerns, you’ll find that you’ll be able to stay more focused on the job at hand. That means less downtime for your drivers, who can continue their work without the headache, and the ability for you and your entire team to focus on how to improve your business, from customer service to the day-to-day back-end processes that govern it all.
INSPECT THE UNEXPECTED
Sometimes, you may fall into the false belief that DVIR has little direct purpose in your business, short of meeting an industry-wide regulatory need. However, as tedious as the steps above may seem, don’t lose sight of the integral role that these reports play in keeping your team functioning at its absolute best.
When your business is as potentially fraught with chaos, accountability and shrewd record-keeping are a necessity to both maintain a high level of quality service and protect the long-term prospects of your fleet. The extreme detail included in each DVIR is intended to prevent the opportunity for something to go wrong and for your driver (and your reputation, by extension) to be found culpable for any incident that occurs.
While we naturally advocate for the adoption of eDVIR, the necessity for DVIR of any type has never been stronger. These reports will be the one element that stands between your business and a potential lawsuit, and you need to place them as a priority if you haven’t yet fully adopted them into your daily operation.
Your team looks to you to set the tone for how best to conduct themselves and what processes they need to follow to complete their jobs effectively. This needs to include DVIR. With the checklist we’ve provided above, you have precious few excuses for not implementing or improving upon a DVIR protocol for your business.
Just imagine the difference that such an initiative would make throughout your business, and with any luck, you’ll realize that the rewards that lie ahead far outweigh the short-sighted inconveniences that DVIR may bring.