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September 26, 2017

Simple steps to consider when looking at new transport technology

Every day new and exciting technology is being designed to solve problems in almost every industry around the world.

Transport is one of the fastest growing tech sectors in the world today, and businesses need to ensure they are evaluating the options available, without taking too much time away from the day to day running of the business.

Here’s the top 5 tips to looking for, evaluating and implementing new technology into your fleet.

1.      Identify the problem you want solve or process you want to improve

Many of the day to day processes can be improved by removing paper, or speeding up the communication process. Generally, these take much longer than moving to real time, digital solutions which can cut

2.      Begin your search for the various options

By stepping past a simple google search, into a specific forum that ranks, evaluates and provides features and benefits of various technology platforms you can quickly shortlist suitable options. Sites like http://www.capterra.com/

Offer really relevant and real-world feedback and reviews of a wide range of software options for transport businesses.

3.      Evaluate pricing and features of the options available

There is a lot of variance in what is available, both in the features being offers as well as the costs and usability of each product. Assess what you need, and what the costs associated with the products on offer. If you don’t need a Ferrari to drive to the corner store, then you probably don’t need to pay for it either. There are a lot of great products out there, offering most of the features other products do but for more competitive pricing.

4.      Understand and trial the products properly

Most Software as a Service (SaaS) companies offer both a live demo (via a screen share to your computer) and a free trial, which are both extremely valuable and important to ensure you get the most out of your decision-making process and evaluation. Without some proper consideration and set up of a trial you won’t get to understand how the technology works within your systems and where the benefits of it will be felt. The easiest way to do this is to identify a smaller portion of your fleet – say 5-10 vehicles and invest the time to get the software installed and your staff working on using it.

5.      Once you commit to the product that fits best, ensure you introduce it properly

The biggest failing for most companies attempts to adopt new technology is the failure to get the training and set up process right. It is so critical to the success of staff buy-in to be properly trained and supported throughout this process. The investment here will you have a far more beneficial impact on the business from the new technology, and much longer lasting impact with staff culture and even customer success if the focus is put on the front end of the adoption. Most SaaS companies will provide training and support to ensure this.

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